Answer everyday questions
Help customers find answers about your services, processes and opening hours using content you approve.
Chatbot solutions · SMSflix
Start a conversation.
Make it helpful.
Give visitors a clear answer and a useful next step. Build a chatbot around your business, from everyday questions to better enquiries and human support.
Your business assistantInteractive demo · Sample answers
Demo only. No live agent is connected.
Built for real customer questions
Less searching. More progress.
Turn common conversations into helpful experiences that fit your business.
Qualify new enquiries
Guide visitors through a few useful questions so your team receives enquiries with the right context.
Guide the next step
Help customers choose a service, find the right page or start a booking journey.
Bring in your team
Create a clear route to human support when a question needs a person or the bot cannot help.
Connect your tools
Assess integrations with your CRM, support desk or booking system to fit your existing workflows.
Keep answers up to date
Plan how your team will review conversations and maintain the content behind your bot.
Industries we can support
Built around the way your industry works.
Different businesses need different workflows. Explore practical applications for your industry and discuss the right setup with our team.
Retail & E-commerce
Help shoppers find product information and contact options.
Education & Training
Answer common course and enrolment questions.
Hospitality & Travel
Guide visitors through booking and amenity questions.
Professional Services
Qualify enquiries and offer a route to human support.
Have a different industry or workflow? Tell us what you need to achieve so we can assess the fit.
Discuss your industryChoose how your bot helps
The right approach for your conversations.
Structured journeys
Guided chatbot
Clear choices and predefined answers for predictable tasks.
- Service selection and enquiry routing
- Consistent, reviewed responses
- Step-by-step information collection
Flexible questions
AI-assisted chatbot
Help visitors ask questions in their own words using approved business content.
- Answers grounded in your information
- Context-aware conversation design
- Review and escalation paths
Helpful automation includes a way to reach a person.
Define what the bot can answer, what it should avoid and when to offer human support. AI answers need testing and ongoing review.
From idea to conversation
A thoughtful setup, step by step.
Map the questions
Identify your customers’ common needs and the outcomes you want to support.
Design the flow
Plan answers, follow-up questions and a clear route to your team.
Build and connect
Configure the experience and the integrations agreed in your project.
Test and improve
Review real-world scenarios before launch and refine answers over time.
Questions about your chatbot?
Where can I use a chatbot?
We can scope a chatbot for your website or a supported messaging channel. Available features depend on the platform, access and integrations included in your project.
Will the chatbot use AI?
It can use guided flows, AI-assisted answers or a combination. We will recommend an approach based on your content, customer questions and the amount of control you need.
Can customers speak to a real person?
We can design a human handoff or contact route. Live availability depends on your team’s hours and the inbox or support tools connected to the chatbot.
What content do you need from us?
Start with your service information, frequently asked questions and support processes. We will identify missing information and agree which sources the bot should use.
Can it connect to WhatsApp?
A WhatsApp chatbot can be scoped through a supported Business Platform integration. Account setup, platform requirements and messaging charges are separate considerations.
How much does a chatbot cost?
Pricing depends on channels, conversation flows, integrations and any AI or platform usage. Share your requirements for a scoped estimate.
What should your assistant help with?
Share your website, common customer questions and the tools you use. Let’s scope a chatbot for your business.